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Regulations of the online store

www.ziemiosfera.pl

 

These Regulations define the general terms and conditions of using the www.ziemiosfera.pl Online Store run by Patrycja Léonard-Pawluk running a business under the name Ziemiosfera, using the NIP number: 9571017458 and REGON number: 384831309, with its registered office at ul. Dmowskiego 10 a and b, 80-264 Gdańsk, Gdańsk poviat, voivodeship Pomeranian Voivodeship, e-mail address: Ziemiosfera@gmail.com ; including, in particular, it defines the rules for submitting Orders for Goods and their implementation, payment for Goods, Customer's rights to withdraw from the Agreement, complaint procedure, rules for registering and using the Account as part of the Online Store.

 

II. General information

 

  1. The Customer may contact the Seller regarding the Order for Goods, Sales Agreements and Services provided under these Regulations in the form of:

    1. in writing to the following address: ul. Dmowskiego 10 a and b, 80-264 Gdańsk;

    2. in person at the headquarters of the Online Store (ul. Dmowskiego 10 a and b, 80-264 Gdańsk;), on opening days and hours, excluding public holidays;

    3. electronically by means of an e-mail sent to the following address: Ziemiosfera@gmail.com;

    4. by phone at the following number: +48 691 933 851; from Monday to Friday from 11:00 a.m. to 6:00 p.m. and Saturdays from 11:00 a.m. to 2:00 p.m., excluding public holidays (charged as for a regular phone call, in accordance with the tariff package of the service provider used by Customer);

  2. The Seller provides the following Services to the Customer:

    1. enabling the Customer to conclude a Goods Sale Agreement in the Online Store

    2. providing the Customer with an individual Account, allowing the use of the full functionality of the Online Store;

  3. These Regulations are also Regulations within the meaning of the Act on the provision of electronic services.

  4. The Customer can access the Regulations via a link in the Online Store, download it and print it out.

 

I. Dictionary of terms

 

  • Supplier - an entity with which the Seller cooperates as part of the Online Store for the purpose of Delivery of the Goods;

  • Proof of purchase - fiscal receipt, VAT invoice, transfer confirmation, other document confirming the purchase of the Goods;

  • Registration form - a form available in the Online Store that allows you to create an Account;

  • Order form - a form available in the Online Store that allows you to place an Order;

  • Customer - a Customer who is a Consumer or a Customer who is an Entrepreneur;

  • Customer who is a Consumer - a natural person who is 13 years of age (and if the person is not 18 years of age, the consent of his legal representative is required, unless he has full legal capacity) making a legal transaction with the Seller via the Online Store not directly related to its business or professional activity, in particular, which, on the terms set out in these Regulations, places an Order in the Online Store and concludes a Sales Agreement or uses other Services;

  • Client who is an Entrepreneur - a natural person, legal person or an organizational unit without legal personality, which the law grants legal capacity, conducts business or professional activity on its own behalf and performs a legal act directly related to its business or professional activity, in particular, which the rules set out in these Regulations, places an Order for Goods via the Online Store, concludes a Sales Agreement or uses other Services;

  • Account - marked with an individual name (login) and password provided by the Customer, a panel assigned to a given Customer, launched on his behalf by the Seller as part of the Online Store, enabling the Customer to use the full functionality of the Online Store, where the Customer's data used in to identify the customer,

  • Regulations - means these Regulations;

  • Registration - means an actual act performed in the manner specified in the Regulations, required for the Customer to use the Account;

  • Online Store - means the website at www.ziemiosfera.pl, through which the Customer may place Orders for Goods, conclude a Sales Agreement with the Seller and use other Services;

    Seller - Patrycja Léonard-Pawluk running a business under the name Ziemiosfera, using the NIP number: 9571017458 and REGON number: 384831309, with its registered office at ul. Dmowskiego 10 a and b, 80-264 Gdańsk, Gdańsk poviat, voivodeship Pomeranian Voivodeship, e-mail address: Ziemiosfera@gmail.com

  • Goods - a product available in the Online Store that may be the subject of a Sales Agreement between the Customer and the Seller, which is free from physical and legal defects, within the expiry date and has been legally introduced on the Polish market;

  • Durable medium - means a material or tool enabling the Customer to store information that is addressed to him personally, in a way that allows access to information in the future for a reasonable time for the purposes for which this information is used, and which allows the stored information to be restored unchanged. A durable medium can be, among others. e-mail mailbox;

  • Sales Agreement - a sales contract concluded at a distance, as part of an organized distance sales system, without the simultaneous presence of the parties, with the sole use of one or more means of distance communication until the conclusion of the contract, inclusive, on the terms set out in the Regulations, between the Customer and the Seller via the Online Store;

  • Services - all services provided electronically by the Seller to the Customer based on these Regulations;

  • Order - Customer's declaration of intent, submitted via the Online Store, specifying: the type and quantity of the Goods in the Online Store's assortment at the time of placing the Order, method of payment, method of delivery of the Goods, place of issue of the Goods and Customer's data, constituting the offer by the Customer to the Online Store conclusion of the Contract for the Sale of Goods being the subject of the Order.

 

III. Technical requirements for using the Online Store

 

  1. In order to use the Online Store, it is necessary to meet the following minimum technical requirements:

    1. having a computer or other multimedia device with access to the Internet, equipped with a device enabling the correct filling of electronic forms;

    2. resolution of a computer or other multimedia device: minimum 1024x768 pixels;

    3. having an installed web browser that supports the HTML 5 standard, with enabled ActiveX, JavaScript, Java and Cookies applets in a browser, such as: Internet Explorer version 8.0, Google Chrome version 16.0, Mozzila Firefox version 10.0, Opera version 12.0, Apple Safari 5.0 or later;

    4. having an active e-mail account that the Customer is entitled to use.

  2. The provision of illegal content by the Customer is prohibited. The Customer is obliged to use the Online Store in accordance with the provisions of generally applicable law, the provisions of these Regulations and detailed regulations, as well as generally accepted customs, decency, in a way that does not infringe the personal rights of third parties and the interests of the Online Store.

 

IV. Account registration and maintenance

 

  1. The Online Store provides services electronically in the field of enabling Customers to set up and use the Account free of charge, enabling the submission of Orders, tracking the history of Orders, checking the status of submitted Orders, remembering shipping addresses.

  2. In order to create an Account, the Customer registers after clicking on the "Login" tab on the main page of the Online Store, clicking the "Register" button, after correctly completing the Registration Form in the Online Store (consisting in providing real and current data by the Customer, such as name and surname, e-mail address, mobile phone number, password), accepting the content of the Regulations and the Privacy Policy and pressing the "Registration" button.

  3. After submitting the completed Registration Form, the Customer shall immediately receive, to the e-mail address provided in the Registration Form, confirmation of the Account Registration in the Online Store. At this moment, an agreement is concluded for the provision of the Account management service by electronic means, and the Customer is able to access the Account using the e-mail address and password provided during registration.

  4. The Customer is obliged not to disclose the password to the Account to any third party and is solely responsible for any damage caused as a result of its disclosure. The Account maintenance agreement is concluded for an indefinite period.

  5. The Customer may terminate the Account maintenance agreement at any time, without giving any reason and without incurring any costs, by sending the Seller to the e-mail address Ziemiosfera@gmail.com a statement about the request to delete the Account. In this case, the Customer Account will be deleted within 14 days from the date of receipt of such notification by the Seller.

  6. The Seller may terminate the contract for the provision of the Account Maintenance Service concluded for an indefinite period with 7 days' notice, in a situation where the Customer violates the Regulations, including in particular when providing illegal content.

  7. If, while using the Online Store, the Customer's address, personal or other data changes, the Customer is obliged to update them, including in particular updating the data to the extent that it is necessary for the Seller to properly perform the Services or Agreement. The customer has the option to make changes to the data entered as part of the registration of his account by using the options available on it.

 

V. Terms of Sale Agreement Conclusion

 

  1. The information posted in the Online Store does not constitute an offer to conclude a sales contract, but an invitation to conclude a contract within the meaning of art. 71 of the Civil Code of April 23, 1964 (Journal of Laws of 1964, No. 16, item 93, as amended).

  2. As part of the Online Store, the Seller sells the Goods. The Online Store contains information about the properties of the Good and its price as well as the expiry date of the Good for consumption.

  3. The Customer may place Orders for Goods via an Account created for this purpose or place an order without registering an Account via the Order Form.

  4. The Customer may place an Order via the Online Store 7 days a week, 24 hours a day.

  5. In order to successfully place an Order, the Customer selects the Goods via the Online Store by selecting the option to purchase 100 grams of the Goods or by clicking on the Goods and selecting the weight of the Goods that the Customer wants to order.

  6. In order to finalize the Order placement procedure, the Customer should click on the "Your Basket" icon, which takes him to the tab where all the Goods he added to the basket are located. In the "Your Cart" tab, the Customer can see what Goods he ordered, what is the weight of each of the selected Goods, what is the total value of the Goods added to the basket. The customer may continue shopping after clicking on the "Continue Shopping" icon or may complete the Order by clicking the "Place Order" icon.

  7. After clicking the "Place an Order" icon, the Customer is obliged to correctly complete the Order Form, including providing his personal data, indicating the address and method of Delivery. The Customer may also enter additional information to the Order.

  8. The prerequisite for the successful placement of the Order is that the Customer reads and accepts these Regulations and the Privacy Policy, which the Customer confirms by checking the appropriate box before finalizing the Order. Lack of acceptance of the Regulations by the Customer results in the inability to purchase the Goods in the Online Store.

  9. After correctly completing the Order Form and accepting the Regulations and the Privacy Policy, the Customer is redirected to the Order summary tab by clicking on the "Go Next" icon, where the Customer selects the method of Delivery of the Goods. In this tab, after the Customer selects the method of Delivery of the Goods, the total cost of the Order is indicated, being the sum of the ordered Goods and the cost of Delivery. After clicking on the "Go Forward" icon, the Customer is redirected to the tab where he can choose the method of payment for the Goods and Delivery. After selecting the payment method and clicking on the "Order with payment obligation" icon, the Customer may pay for the Goods ordered by him.

  10. The Customer has the option to modify the Order until the button "Order with payment obligation" is pressed in the selection of the Goods, the method of delivery of the Goods, the method of payment, and the data contained in the Order Form.

  11. After placing the Order, the Customer receives to the e-mail address (e-mail) provided in the Order Form or registered on the Account, a message confirming the submission of the Order in the Online Store, indicating the total value of the Order and its summary. The Sales Agreement is concluded upon receipt by the Customer of an e-mail with information about the acceptance of the order for execution.

  12. In a situation where the Order is impossible to fulfill due to the lack of the Goods in the warehouse in the amount ordered by the Customer, the Customer will be immediately informed about this fact and about possible solutions to the e-mail address provided by him or by phone to the number indicated by him. situation, the Customer may agree to extend the duration of the Order (up to 14 days) or cancel the ordered Goods or the entire Order and withdraw from the Agreement, which will result in a refund by the Seller of the amount paid by the Customer.

 

VI. Commodity prices

 

When placing an Order, the Customer may choose the following forms of payment of the price and delivery costs of the ordered Goods:

  1. traditional bank transfer to the Seller's bank account (in this case, the Order will be processed after the Seller sends the confirmation of the Order acceptance and after the funds are credited to the Seller's bank account) - in this case, the Customer will be informed about the bank account to which the transfer should be made - immediately after selecting the option to pay by traditional bank transfer in the generated tab and in the e-mail sent to the e-mail address provided by the Customer;

  2. in cash in Polish zlotys, with a payment or credit card upon personal pickup of the ordered Goods in a stationary store (ul. Dmowskiego 10 a and b, 80-264 Gdańsk) - in this case, the execution of the Order will begin immediately after the Seller sends the confirmation of the Order for execution to the Customer, and The goods will be delivered to the customer in the stationary store;

  3. electronic payment by credit card or online transfer of electronic banking via the PayU payment system - operated by PayU spółka akcyjna with its registered office in Poznań (ul. Grunwaldzka 182, 60-166 Poznań) - in this case, the implementation of the Order will be started after the Store sends the confirmation to the Customer acceptance of the Order for execution and after the Seller receives information from the PayU system about the payment by the Customer; Note this option will be introduced in the near future.

 

VII. Delivery and execution time of the Order

 

  1. Goods ordered in the Online Store are delivered in the territory of the Republic of Poland in the manner chosen by the Customer in the Order Form, from the following:

    1. by courier via the courier company DPD Polska sp. z oo with its seat in Warsaw;

    2. pickup in person at the stationary headquarters of the Online Store at ul. Dmowskiego 10 a and b in Gdańsk from Monday to Friday from 12.00 to 19.00 and on Saturdays from 12.00 to 15.00, excluding public holidays, after prior confirmation by e-mail that the shipment is ready for receipt.

  2. The cost of delivery is specified in detail in the Order Form when the Customer places an Order for Goods;

  3. The goods are delivered to the Customer's address or to the address of a third party, indicated by the Customer in the Order Form.

  4. Goods ordered via the Online Store are delivered on business days.

  5. Orders placed on Sundays and public holidays will be processed on the next business day.

  6. The expected time of order fulfillment is 2-5 business days from the moment of accepting the Order for processing or after the funds are credited to the bank account in the case of payment by traditional bank transfer or electronic payment by credit card or by online transfer of electronic banking via the PayU system. The Seller makes every effort to deliver the Goods to the Customer as quickly as possible and usually the order is processed no longer than within 2 business days.

  7. The time of order processing includes the time of preparing the Goods for shipment. In the case of personal collection, for the duration of the Order, the time of preparing the Goods for collection and the time of informing the Customer about the possibility of collecting the Goods in a stationary store.

  8. The time of preparation for shipment of the Goods is counted from the moment the payment is credited by the Seller to the moment of transferring the parcel to the courier company. The time of delivery of the Goods is counted from the moment the package is handed over to the courier company until the shipment is left at the Customer's disposal. The time of preparing the goods for shipment should be understood as completing and packing the ordered goods and handing them over to a courier company for delivery of the goods.

  9. The time of delivery of the Order placed by the Customer depends on the method of delivery of the Goods selected by the Customer in the Order, which is counted from the date the Store handed over the Goods for shipment until the Goods are delivered to the Customer and is as follows:

    1. in the case of a courier service, the expected delivery time, as declared by the courier company, is 2 working days;

    2. in the case of personal collection, the Customer may collect the Goods from Monday to Friday from 12.00 to 19.00 and on Saturdays from 12.00 to 15.00 at the company's premises, with the proviso that if the Customer places an Order after 13:00: 00 on a given day, the goods will be ready for collection on the next business day at the earliest.

  10. In the absence of the Customer at the delivery address indicated by him in the Order Form, the Courier will attempt to contact by phone to determine the date on which the Customer will be present. If the Supplier does not find the recipient at the indicated delivery address, the parcel with the Goods goes to the Parcel Service Center, about which the Customer will be informed of the advice note (SMS, e-mail or form) with information about the address of the point and its opening hours. In a situation where the Goods are returned by the Supplier to the Online Store, the Supplier will contact the Customer via e-mail or by phone, re-establishing the date and cost of Delivery with the Customer.

  11. The Seller shall not be liable for the delivery of the Goods or a delay in their delivery and execution of the Order resulting from the absence of the Customer or a person authorized to collect the Order at the indicated address, despite twice advising and incorrectly provided by the Customer or inaccurate delivery address, as well as in the event of inability to contact the Customer to the e-mail address or telephone number provided by him.

 

VIII. Complaint

 

  1. The Online Store is obliged to deliver the Goods to the Customer without physical and legal defects.

  2. Any complaints related to the Goods or the implementation of the Sales Agreement or the provision of Services, as well as in connection with the non-performance or improper performance of the Sales and Services Agreement, the Customer may send in writing to the Store's stationary address, in electronic form to the e-mail address - Ziemiosfera @ gmail .com or in writing directly at the headquarters of the Store during its opening hours, excluding public holidays.

  3. The complaint submitted by the Customer should include in particular: name and surname (company in the case of a Customer who is an Entrepreneur), correspondence address, e-mail address to which a response to the complaint is to be sent, if the Customer wishes to receive a response in connection with the submitted complaint via e-mail, date of purchase of the Good, type of the advertised Good or service, description of the defect, photo showing the defect and the date of its finding, Customer's request, the method of complaint handling preferred by the Customer. Along with submitting the complaint, the Proof of Purchase of the Goods must be provided to the Seller.

  4. If the Product has a defect, the Customer may:

    1. submit a declaration of price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective Product with a Product free from defects or removes the defect. This limitation does not apply if the Product has already been replaced or repaired by the Seller or the Seller has not satisfied the obligation to replace the Product with a non-defective one or remove the defects. The Customer may, instead of the removal of the defect proposed by the Seller, demand the replacement of the Product with a Product free from defects, or instead of the replacement of the Product, request the removal of the defect, unless it is impossible to bring the Product to compliance with the Agreement in the manner chosen by the Customer or would require excessive costs compared to the method proposed by the Seller. When assessing the excess of costs, the value of the Goods free from defects, the type and significance of the defect found are taken into account, and the inconvenience to which the Customer would be exposed by other means of satisfaction is taken into account;

    2. demand replacement of the defective Product with a Product free from defects or removal of the defect. The Seller is obliged to replace the defective Product with a Product free from defects or remove the defect within a reasonable time without undue inconvenience to the Customer. The Seller may refuse to satisfy the Customer's request if it is impossible to bring the defective Goods into compliance with the Agreement in the manner chosen by the Customer or would require excessive costs compared to the second possible method of compliance with the Sales Agreement. The costs of repair or replacement are borne by the Seller.

  5. The customer who exercises the rights under the warranty is obliged to deliver the defective item to the address of the stationary store (ul. Dmowskiego 10 a and b, 80-264 Gdańsk). In the case of a Customer who is a Consumer, the cost of delivery of the defective Goods is covered by the Seller. In the event of a justified complaint, the Seller covers the cost of returning the goods complained about. In the event of an unjustified complaint, the cost of returning the goods under complaint is covered by the Buyer.

  6. The Seller is liable under the warranty if a physical defect is found within two years of the Goods being delivered to the Customer. A claim for the removal of a defect or replacement of the Product with a Product free from defects expires after one year, but this period may not end before the expiry of the period specified in the first sentence. Within this period, the Customer who is a Consumer may withdraw from the Sales Agreement or submit a declaration of price reduction due to a defect in the Goods. If the Customer requested replacement of the Product with a Product free from defects or removal of the defect, the deadline to withdraw from the Agreement or submit a price reduction statement begins with the ineffective expiry of the deadline for replacing the Product or removing the defect.

  7. The Online Store, within 14 (fourteen) days from the date of the request containing the complaint, will respond to the complaint of the Good or the complaint related to the implementation of the Agreement submitted by the Customer. The Customer will be informed about the method of considering the complaint in the manner indicated in the complaint.

  8. If the Seller does not respond to the complaint within 14 days from the date of its receipt, it is deemed that the complaint has been considered justified.

 

IX. The right to withdraw from the Agreement by the Customer who is a Consumer

 

  1. The Customer who is a Consumer may withdraw from the Sales Agreement without giving any reason within 14 (fourteen) days from the date of taking the Goods into the possession of the Customer or a third party designated by him other than the carrier. The Client who is an Entrepreneur has no right to withdraw from the Agreement.

  2. The Customer who is a Consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller by way of a unilateral declaration of will. The declaration may be submitted on the form, a specimen of which is attached as Appendix 1 to these Regulations. To meet the deadline, it is enough to send a statement before its expiry via e-mail to the e-mail address of the Online Store: Ziemiosfera@gmail.com or by post to the Store's stationary address.

  3. In the event of withdrawal from the Agreement, it is considered void.

  4. If the Customer who is a Consumer submitted a declaration of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.

  5. The Seller is obliged to immediately, no later than within 14 (fourteen) days from the date of receipt of the Customer's declaration of withdrawal from the Agreement, return all payments made by him, in the same payment method used by the Customer who is a Consumer (unless he agreed to he to another).

  6. 6. The Seller may withhold the reimbursement of payments received from the Customer who is a Consumer until the Goods are returned or until the Customer who is a Consumer has provided evidence of the Goods being returned, whichever occurs first.

  7. The Seller shall refund the payment using the same method of payment as was used by the Customer who is a Consumer, unless the Customer who is a Consumer has expressly agreed to a different method of return, which does not involve any costs for him.

  8. In the event of withdrawal from the Agreement, the Customer who is a Consumer is obliged to return the Goods immediately, but not later than within 14 days from the date on which he informed the Seller about the withdrawal from the Agreement. To meet the deadline, it is enough to return the Goods to the Seller's address before the deadline.

  9. In the event of withdrawal from the Agreement, the Customer who is a Consumer bears only the direct costs of returning the Goods.

  10. The right to withdraw from a distance contract is not granted to the Customer who is a Consumer in relation to contracts:

    1. for the provision of services, if the Store has fully performed the service with the express consent of the Customer who is a Consumer, who was informed prior to the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the contract;

    2. in which the price or remuneration depends on fluctuations in the financial market over which the Online Store has no control and which may occur before the deadline to withdraw from the contract;

    3. in which the subject of the service is non-prefabricated Goods, manufactured according to the specifications of the Customer who is a Consumer or serving to satisfy his individual needs;

    4. in which the subject of the service are Goods that deteriorate quickly or have a short shelf life;

    5. in which the subject of the service is the Goods delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the package has been opened after delivery;

    6. in which the subject of the service are Goods that after delivery, due to their nature, are inseparably connected with other things.

 

X. Final Provisions

 

  1. The Seller is liable for non-performance or improper performance of the Agreement, but in the case of contracts concluded with Customers who are Entrepreneurs, the Online Store is liable only in the event of deliberate damage and within the limits of actual losses incurred by the Customer who is an Entrepreneur.

  2. In the event of a dispute arising under the concluded Agreement, the Parties will endeavor to resolve the matter amicably. The law applicable to the settlement of any disputes arising from these Regulations is Polish law.

  3. Each customer may use extrajudicial means of dealing with complaints and redress. In this regard, the Customer has the following options:

    1. the use of mediation by the client. Lists of permanent mediators and existing mediation centers are submitted and made available by the Presidents of the relevant District Courts,

    2. requesting the initiation of mediation proceedings regarding the amicable settlement of the dispute between the Customer and the Online Store to the Provincial Inspector of Trade Inspection,

    3. applying for free help to the Municipal Ombudsman for Consumer Rights or a social organization whose statutory tasks include consumer protection

    4. obtaining information at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodeship Inspectorates of the Trade Inspection and at the following websites of the Office of Competition and Consumer Protection: http://www.uokik.gov .pl / spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php regarding the possibility for the Customer who is a Consumer to use extrajudicial means of dealing with complaints and redress and the rules of access to these procedures.

  4. At the address http://ec.europa.eu/consumers/odr, there is an online platform for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform). The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales speech or contract for the provision of services.

  5. In matters not covered by these Regulations, the following provisions shall apply:

    1. The Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended);

    2. Act of July 18, 2002 on the declaration of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended);

    3. The Act of 23 April 1964 Civil Code (uniform text, Journal of Laws of 1964, No. 16, item 93, as amended).

  6. These Regulations are available free of charge on the Store's Website in the "Regulations" tab, as well as at the headquarters of the Online Store. The Online Store reserves the right to amend these Regulations for technical, legal or organizational reasons. Each Customer will be informed about the content of the amendments to the Regulations by posting a message on the amendment to the Regulations in the Online Store and maintaining this information on the Website for at least 14 (fourteen) days. Customers who have a registered Customer Account will be informed about the changes to the Regulations by sending them information on this subject to the registered e-mail address. The notification of the amendment to the Regulations will take place no later than 14 (fourteen) calendar days before the entry into force of the amendment to the Regulations. Amendments to the Regulations come into force on the date specified in the Regulations, not earlier than 14 (fourteen) calendar days from the moment of notification of the amendment to the Regulations. The amended Regulations bind the Customer who has a registered Customer Account. The Regulations do not bind the Customer, if within 14 (fourteen) calendar days from the date of receipt of information about the amendment to the Regulations, he submits a declaration of termination of the Agreement for the provision of the Customer Account service.

  7. All Orders accepted by the Store for execution before the date of entry into force of the new Regulations are implemented on the basis of the Regulations in force on the date of placing the Order by the Customer.

  8. The Regulations enter into force on 01/12/2020

 

 

Annexes to the Regulations are the model withdrawal form (Annex No. 1)

 

.................................................. ..............................................

.................................................. ..............................................

.................................................. ..............................................

(name, surname and address of the consumer)

......................, on ......................

(place and day)

Patrycja Léonard-Pawluk in charge
economic activity under the name
Earthosphere Patrycja Léonard-Pawluk
ul. Dmowskiego 10 a and b

80-264 Gdańsk

DECLARATION OF WITHDRAWAL FROM THE AGREEMENT CONCLUDED AT A DISTANCE

I declare that pursuant to Art. 27 of the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended), I withdraw from the Agreement for the provision of electronic services, concluded on ............ ........ year, concerning the provision of the service consisting in. …………………………………………… ..............................

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